Effectively managing inventory investment while meeting customers’ demands is key. Infor’s solution:

• Demand forecasting to estimate future purchases
• Cycle counting and quality receiving process to ensure inventory accuracy
• Vendor Scorecard to analyze vendor performance
• System recommended optimal order quantity and automated replenishment
• Demand Center to enable management by exception

Establishing and maintaining operational excellence in the warehouse must ensure that customer service levels are met. Infor helps with:

• Consistent data warehouse source of company data, role-based analytics accessible for all employees, and alerting systems checking for potential issues
• Proper identification and tracking of inventory to ensure accuracy
• Manage the peaks and spikes of demand and balancing workloads and tasks with available resources
• Advanced slotting to support best arrangement of SKUs

Customers & retailers buying direct bypassing distributors. Infor’s remedy:

• Industry specific functionality (kitting & assembly, product configuration, field service, rental, vendor managed inventory, 3PL services tracking & billing, reverse logistics)
• Ability to offer high margin earning value add services to differentiate you from your competition
• Increased customer wallet share

Process streamlining and optimization through access to information and data is required. Infor includes:

• Consistent data warehouse source of company data
• Role based distribution specific analytics accessible for all employees
• Alerting systems checking for potential issues

Meeting and exceeding growing customer expectations across all sales channels. Infor’s enablement:

• A unique user experience to support sales on the phone, at the counter, in the field, or on-line
• Managing tasks and collaboration across department to improve customer service and deliver the perfect order
• Better understand customers through data to create loyalty and repeat business

Today’s workforce has certain expectations of their working environment. Infor offers:

• Mobile access to information and tasks – anywhere, anytime
• Role based homepages to meaningfully organize work
• Automation of repetitive tasks to free employees up for more meaningful for work
• A unified user experience across all applications
• Modern learning tools to enabling learning in consumable pieces embedded in everyday work processes